By purchasing this Package you verify that you understand and will abide by these policies.
- A scheduled training session must be cancelled/rescheduled 24 hours in advance. Cancellation with fewer than 24 hours notice will result in a session loss. However, emergencies or sudden illness will be exempt, provided sufficient proof and documentation.
- Clients are expected to begin working out at the start time of the scheduled appointment. A late start time does not entitle a client to a session longer than the scheduled appointment.
EXPIRATION DATES ON PACKAGES:
- You are committing to train at least 3 times a week and have 4 weeks to use up your 12 sessions from the date of the purchase. If all sessions are not used up within the agreed timeframe of the package, the sessions will expire. However, emergencies or sudden illness will be exempt, provided sufficient proof and documentation.
- There is a no-refund policy on all packages purchased – a client may
only receive a refund if accompanied by a doctor’s note with a penalty fee (value of 1 training session) will be charged for breaking the contract.
Please take a note that training sessions will take place at Power Gym in Cote-Saint-Luc.